You are still able to pursue services through us even if you have Medicaid. However, these services will have to be paid out-of-pocket by you and will not be covered or reimbursed by Medicaid. Do not let that deter you. Please call us and we can discuss all options for you if you have Medicaid or private insurance.

We ask that you cancel at least 24 hours in advance. However, we understand that emergencies do happen. If an emergency does occur, please notify us as soon as possible. If a patient has 3 last-minute cancellations or are not at home/daycare at the time services are to be rendered, this may result in possible discharge from our practice.

You will receive an invoice from us via email for your services. You can pay for services directly through the invoice, or we can discuss other options for payment.

Payments for services can be made by cash, money order, PayPal (with BAA), VISA/MASTERCARD/DISCOVER, or FSA/HSA.

Yes, we have several options to make paying for services easy and convenient. Please call us, and we can discuss all options available to you.

Yes, but we also accept school evaluations conducted within 3 years or evaluations from another private provider within 1 year. If you do not have either of these, you will need to have an evaluation conducted by Aspire Speech Pathology Services.

Yes, some families opt to get annual speech and language evaluations to measure and track their child’s progress and needs over time, with recommendations to guide their communication program elsewhere, such as at school or closer to home.

Evaluations, trial period therapy sessions, and sessions incorporating SGD/AAC devices will be billed privately through Aspire. The SGD/AAC device will be billed through a 3rd Party Company that will be processed through insurance/Medicaid. The device will belong to you to use across environments once paid for.

No, this is included in your payment if you live within our service area. An additional traveling charge will be added for services that are more than an hour of drive-time from our service area. If you wish to pursue services with Aspire Speech Pathology Services and you live outside the service area, we can discuss teletherapy options or other locations inside of the services area if you do not want to pay a traveling fee.

As long as you are in a state that the speech therapist is licensed in, services can continue through teletherapy. Please notify us in advance, and we can see if services will be able to be rendered in your state of travel. If not, do not worry, we can schedule make-up appointments for when you return. We can also give you easy strategies, tips, and activities to do while you are away.

We prefer to provide services in your child’s natural environment. When services are delivered in a natural environment, you can receive parent/caregiver education and can ask questions in “real-time” that you can incorporate into your daily routines. Some sessions will also include toys/games you already have at home so you know how to work with them between sessions. This increases the likelihood of carryover and generalizing of skills. We can also meet at places you take your child on a regular basis, such as parks, stores, and fast-food restaurants. We are here to meet you where you are.

Yes, we offer free 10–15 minute screenings and consultations. You do not have to pursue services through Aspire Speech Pathology Services if an evaluation and/or treatment of a communication need are recommended.

We offer these services but not regularly. Please call us, and we can let you know if we are offering any of these services at this time.

We work with all ages; however, we specialize in ages 18 months through middle school aged children.

All children are different. This is based on several factors including severity of disorder/diagnosis, other comorbidities, amount of carryover between sessions, etc. We will work together to determine how to assist your child with meeting goals and making adequate progress in a timely manner.

Most families choose to receive private services over summer when school is out and school services are not being rendered. However, if you choose, your child can get both school and private services at the same time. We will work together to determine the level of services for your child when receiving services in addition to school-based services. We can work with your child’s school speech therapist to determine what goals can be targeted separately or simultaneously to assist your child with meeting communication milestones. For children elementary age and above, services will be conducted after school hours when school is in session at a time that works best for your family. Aspire Speech Pathology Services will never ask you to check your child out of school early to receive services.

We are considered a medical model while schools are considered an educational model. Your child may not meet eligibility for several reasons through NC Exceptional Children’s Guidelines and may still qualify through us. We will always sit with you and explain why we feel your child needs/does not need services in a way you can understand. If you have questions or concerns about why your child may not have qualified through the school system or would like us to review IEP meeting documents, we offer consultative services for this as well.

Yes, and we love to! We specialize in collaboration. You will need to sign a release of information so we can communicate with others outside of Aspire Speech Pathology Services.

Sessions are typically 1-3 days a week or every other week depending on the diagnosis and severity of your child’s communication needs. The length of time depends on your child’s focus and needs. We provide services for 20-45 minutes. This time includes direct services and consultation during and after direct services. For some families, several sessions a week may not be the easiest financially. We will work together to determine the best options for your child and your family’s financial needs.

Absolutely! This is what we prefer, and we even have you participate. However, all parents and children are different. We will work together to determine the best option based on the level of comfortability for you and your child. We may have you start watching the session by video then work you into the sessions gradually.

If services are being delivered in-home, a family member over the age of 16 must remain at home while we are working with your child. If we are at another location, such as our office, library, or a park, we recommend that you do not go more than 8 minutes' drive-time away from where services are being provided in case of an emergency. Schedule to be back 2-5 minutes before the end of the session as after-service consultation is required.

At this time, we do not offer feeding/swallowing therapy. However, we will assist you with finding a provider that can meet your needs. If you still want to pursue services through us, you can see us for your speech-language concerns and have another provider that provides feeding/swallowing therapy.